Exchange and Refund Policy
If you are not happy with your purchases you may exchange your item within 7 working days, customers would need a proper reason to why they are wanting to exchange their item.
The receipt of purchase would be needed when exchanging the item so we know the date of purchase, items will not be exchanged without the receipt.
Purchased items should be in sale-able condition, unless there was a fault in the item when sent by us. Please also note that items are checked thoroughly before being dispatched from us. All items are checked by us once they have been given back to us to make sure item is in good condition. No refund on any item that are being purchased.
Stitched and sale items are strictly (no exchange & no refund) so please make sure you read the descriptions given with the items and purchase what suits you best. Due to sale items being at a low/sale price we will not be able to exchange or refund.
All exchanges would only be done in-store to the following address, so please bring your item in and we will kindly help you out with any issues.
Subhaan’s Clothing Store
14 Bradford Plaza